Category: Website Editor

  • Common Design Fixes That Take Seconds

    Common Design Fixes That Take Seconds

    Small design frustrations are usually quick to fix once you know where to look. Here are the most common ones and how to solve them.

    If your text or images look misaligned, check the spacing and alignment settings on that specific section. Inconsistent padding or margins are the usual cause, and nudging them into line instantly tidies things up.

    If something looks fine on desktop but broken on mobile, switch to the mobile preview and adjust it there. FastSites lets you fine-tune the mobile view separately, which is essential since most visitors browse on phones.

    If your colours look inconsistent across pages, you’ve likely set them manually in places rather than using your global brand colours. Setting them globally keeps everything uniform.

    If an image appears stretched or pixelated, it’s either the wrong shape for its container or too low-resolution. Replacing it with a correctly sized, high-quality image fixes it immediately.

    And if a change you made isn’t showing, do a hard refresh — you may be seeing a cached version.

    For anything that won’t budge, open a ticket with a screenshot and we’ll help you sort it.

  • Customising Your Template

    Customising Your Template

    Your template is the foundation of your site’s look, and FastSites makes it easy to shape it around your brand without touching code.

    Most design changes happen directly in the editor. You can update colours, fonts, images, and text to match your identity. A good first step is setting your brand colours and fonts globally, so they apply consistently across every page rather than adjusting each section individually.

    When swapping images, use high-quality files that are appropriately sized. Oversized images can slow your site down, while blurry ones undermine an otherwise polished design.

    If a section doesn’t look quite how you want, check whether it has its own settings panel — many elements offer spacing, alignment, and background options that give you fine control.

    Remember to preview your changes on both desktop and mobile. A layout that looks great on a wide screen sometimes needs small tweaks to feel right on a phone, where most visitors will see it.

    If you want to achieve a specific look and can’t find the right option, open a ticket describing the effect you’re after, and we’ll point you in the right direction.

  • Saving and Publishing Your Changes

    Saving and Publishing Your Changes

    Understanding the difference between saving and publishing helps you work confidently in the editor without worrying about losing changes or pushing something live too early.

    Saving stores your work so it isn’t lost, but it doesn’t necessarily make changes visible to the public. Publishing is what pushes your latest version live to your actual website. This separation lets you experiment freely and only go live when you’re ready.

    If your changes aren’t appearing on your live site, the most common reason is simply that they were saved but not published. Look for the publish button and confirm you’ve pushed the update.

    If you’ve published but still don’t see changes, your browser may be showing a cached version of the page. Do a hard refresh or check in a private window to see the true live version.

    If you’re getting an error when trying to save, it’s usually a connection issue — check that you’re online and try again.

    Still stuck? Open a ticket describing what you clicked, what you expected, and what happened instead.

  • Troubleshooting the FastSites Editor

    Troubleshooting the FastSites Editor

    If the editor is behaving unexpectedly — freezing, not responding, or displaying oddly — a few quick steps will resolve most issues.

    Start with a hard refresh of the page. On most browsers this is Ctrl+Shift+R (Windows) or Cmd+Shift+R (Mac). This reloads the editor cleanly and clears out any temporary glitches.

    If that doesn’t help, try opening the editor in a private/incognito window. This rules out browser extensions, which are a surprisingly common cause of editor problems — ad blockers and privacy tools can interfere with how the editor loads.

    Make sure your browser is up to date, too. The editor works best on the latest versions of Chrome, Edge, Firefox, and Safari. An outdated browser can cause layout and saving issues.

    A stable internet connection matters as well, since the editor saves your work to the cloud. If your connection drops, you may see errors when saving.

    If the editor still won’t cooperate after trying these steps, open a ticket and tell us your browser, your device, and exactly what happens — a screenshot is incredibly helpful.